DATA CENTRE: STATISTICS CANADA

News releases on these databases are available at the Statistics Canada website:
http://www.statcan.ca/Daily/English/990423/d990423b.htm
http://www.statcan.ca/Daily/English/990715/b990715a.htm

If you require more detailed information or are interested in custom tabulations please contact Statistics Canada directly. The news releases linked above contain contact information.

What do Canadians use the Internet for?

% of Internet User Households

1998

E-mail

85.6%

Electronic Banking

24.4%

Purchasing

10.9%

Searching for Medical Information

42.5%

Education/Training

30.0%

Looking for Government Information

36.4%

Looking for Other Information

67.9%

General Browsing

78.1%

Playing Games

34.4%

Chat Groups

25.4%

Other

11.6%

What services do Canadians value the highest from their ISP?

Importance (% of customers)

Low

Medium

High

N/A

Customer support

3%

10%

87%

1%

No busy signals

2%

8%

85%

6%

No dropped lines

3%

11%

80%

6%

Protection of personal information

19%

22%

56%

3%

On-line privacy & security

23%

36%

38%

3%

Value-added services

19%

36%

37%

8%

Data & transaction security

26%

34%

34%

5%

Quality on-line content

25%

33%

31%

10%

Screening offensive materials

49%

25%

15%

11%